Support

All of our products include 30 days of FREE email and phone support (beginning from the date of purchase). Beyond 30 days from the point of purchase, each support incident is an additional $50. Our support department is always available during normal business hours, Monday through Friday.

Email Support

Our primary method of support is conducted via email. Should you have any problems running any of our products, please contact us.

Knowledge Base

First and foremost, Pensaworks maintains a Knowledge Base full of pre-sales, usage, and technical support issues. Please search this database before contacting support to resolve any problems.

Telephone Support

Should you need to speak directly with a support representative, we have both local and toll-free numbers for your convenience. Please be aware that telephone support may incur a $50.00 fee.

Other Support Options

Consultation services are available for strategic marketing and advertising and/or custom programming and can be obtained at a competitive rate. For more information, contact our sales department.

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